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No — you can check out as a guest with just your name, email, and phone number. Your tickets are emailed to you. Creating an account lets you see all your tickets in one place under My Tickets and makes transfers and refund requests easier.

As soon as your payment is confirmed you'll see your tickets with QR codes on the confirmation page, and we email a copy to the address you provided. Each ticket has its own QR code — one scan per entry.

Checkout adds a 2.99% credit card processing fee plus a CA$1.20 service fee per ticket (charged in your order's currency — about J$140 for JMD events), each shown as its own line before you pay. Listing an event is free for organizers, and cash sales at the door carry no platform fee. See Pricing & Fees for details.

Refund availability is set by the event organizer. You can request a refund from My Tickets (or from your order confirmation), and the organizer reviews and approves or declines it. Approved refunds go back to your original payment method.

Yes, if the event allows transfers. Open the ticket in My Tickets, choose Transfer, and send the link to the recipient. When they accept, they get a brand-new QR code and your old one stops working — so a forwarded screenshot can't be used twice.

Join the waitlist on the event page. If tickets free up (cancellations, released holds, or added inventory), we'll notify you by email.

Nothing upfront. Creating and publishing events is free; the card processing fee (2.99%) and service fee (CA$1.20 per ticket) are paid by the buyer on top of your ticket price, so you keep your full ticket face value on online sales. Door cash sales have no platform fee at all.

After your event ends there's a 72-hour settling period for refunds and chargebacks, then your payout is sent to your verified bank account (NCB, Scotiabank, JN, Sagicor, and other local banks for JMD). You can track payout status and download statements from your dashboard.

Yes. The scanner app downloads the event's ticket list ahead of time and validates QR codes fully offline, then syncs scans when a connection returns — built for venues with weak signal.