Pricing & Fees
Simple, transparent pricing
No subscriptions, no setup costs, no surprises. One service fee, always shown before payment.
For Organizers
The service fee is added on top of your ticket price and paid by the buyer — you keep your full ticket face value on online sales.
- Free to create and publish events — no setup or monthly cost
- Unlimited ticket tiers, sale windows, and promo codes
- Free offline-capable QR scanning for your gate staff
- Real-time live console on event night
- No platform fee on door cash sales — you keep 100%
- Payouts to your local bank account after a 72-hour settling period
For Ticket Buyers
The 2.99% covers credit card processing; the CA$1.20 per ticket (charged in your order's currency — about J$140 for JMD events) is the service fee that keeps the platform running. Both are itemized before you pay.
- Ticket price + a small service fee, itemized before you pay
- No hidden charges — the total at checkout is what you pay
- Secure card payments
- Tickets delivered instantly by email with QR codes
- Free ticket transfers where the event allows them
Example: a J$5,000 ticket
Pricing questions
Are there fees on free events?
No. If the ticket price is zero, the service fee is zero — free events are completely free to run and attend.
What about door sales?
Cash sales recorded at the door through the scanner app carry no platform fee — the organizer keeps 100% of door revenue. Comps (complimentary tickets) are free to issue and tracked separately.
How does GCT apply?
Where applicable, GCT (15%) is shown separately on receipts. Organizers whose turnover exceeds the GCT threshold are responsible for GCT on ticket face value and can configure whether their pricing is GCT-inclusive or exclusive.
When do payouts arrive?
After your event ends and the 72-hour settling period passes, payouts are sent by local bank transfer (NCB, Scotiabank, JN, Sagicor, and others) for JMD. Status and downloadable statements are in your organizer dashboard.
What happens to fees when an order is refunded?
Approved refunds return the buyer's payment to their original payment method. Refunded orders don't count toward your payout.